Software Support

Molecular Detection System Software 3.5.0

Release Date: March 5, 2026

What's New?

The 3.5.0 release for the Molecular Detection System (MDS) software contains the following bug fixes

Bug Fixes

• Fixed an issue that was causing errors with querying Quantitative-Salmonella models.
• Fixed an issue where non-positive results were displaying a value instead of <LOQ in the Quant Value field.
• Updated presumed positive results to display <LOQ in the Quant Value field.
• Fixed an issue where an ‘out of memory’ error was triggered when generating reports for runs.
• Fixed an issue that prevented connecting to the Quantitative-Salmonella API in some upgrade instances.

Neogen Analytics 1.17.0

Release Date: March 2, 2026

What's New?

Updated the licenses for Neogen Analytics and Neogen Analytics Essentials to be applied at the site level instead of the company level. This allows companies to use either Neogen Analytics or Neogen Analytics Essentials (or a mix of both) depending on the needs for each site.

Improvements

• Added two roles for Essentials users to the Testing Role filter drop-down on the Users page.
• Added the ability include a test point more than once when creating a sample analysis via a new duplicate button. This allows you to sample a test point multiple times for the same test method.
• Added the ability to duplicate existing test point pools.
• Added an optional QR code for lab PDFs, which can be enabled in the Company & Site settings for the lab.
• Added the Notes field to sample analyses that have been partially collected.
• Added support for confirmation results via lab integration.
  • Lab files now contain a Confirmation column for labs to designate a result as Presumptive or Confirmation.
  • Confirmation labs can be added in the Company & Site settings (under Confirmation Labs) or are stored automatically when results are received.
• Added the CA Review Access field to the user access settings, which allows site or company admins to grant corrective action review access to users with lower level permissions.
• Added the Collection Date field to the Retests table in the corrective action export file.
• Removed the Reason field from the Available Test Points table when creating a sample analysis. Reasons can still be added after test points are selected.
• Updated the My Profile page to reflect any changes to the assigned roles after the page is refreshed.
• Updated password reset and confirmation emails to improve security. Password reset links now expire after 1 hour and confirmation links are single use, expiring after 8 hours.

Note:

• Updated the My Profile page to reflect any changes to the assigned roles after the page is refreshed.
• Updated password reset and confirmation emails to improve security. Password reset links now expire after 1 hour and confirmation links are single use, expiring after 8 hours.

Bug Fixes

• Fixed translation issues on Thai language labels and on the Test Method Details page.
• Fixed an issue where the log time in exported corrective action files did not match the time in corrective action details.
• Fixed an issue where the active users filter displayed incorrect user statuses.
• Fixed an issue with results from a lab not properly uploading or generating log records.
• Fixed an issue with decimal thresholds in the product testing module.
• Fixed an issue with closed corrective actions not reopening after a nonconformance in a linked retest.
• Fixed an issue where errors would inaccurately display when updating the site settings.
• Updated the corrective action table in the test point details to display the active protocol.
• Resolved a "no result found" error on the Import-Export Data page.
• Fixed an issue where test point imports failed for deactivated locations even when the creation of new locations was enabled.
• Fixed an issue with empty fields displaying on the User Details page.
• Fixed an issue in the product testing module where printing labels for chemistry sample analyses incorrectly created a second label.
• Fixed an issue with duplicate result IDs when recollecting.
• Fixed an issue with mismatched data when attempting to print a sample analysis.
• Updated the left-hand navigation for Essentials sites to match the Neogen Analytics layout.
• Fixed an issue preventing view-only access for Essentials users.
• Fixed an issue that prevented drag-and-drop reordering of corrective action protocol.
• Fixed an issue with missing or inaccessible left sidebar links for company and site admin users.

QCDM Sync Manager Software 3.0.3

Release Date: December 3, 2025

What's New?

A new version of the sync manager for the Quality Control Data Manager (QCDM) software is now available. Note that updating to the latest version is required if you intend to utilize multifactor authentication

Note: Depending on the security option you select (None, WPA/WPA2-Personal, WPA/WPA2-Enterprise), additional fields may display, such as a password or enterprise-level authentication settings. These fields are required for any device attempting to connect to the network.

Added an error message that displays when attempting to register with Neogen Analytics without device users, test methods, floor plans, locations, or test points configured. The message allows you to reattempt a sync after the information is added in Neogen Analytics.

Updated the device to display a low battery warning at 30% remaining, then power off at 18%.

Added additional tools to assist with device support and recovery.

Petrifilm Plate Manager 4.3.0

Release Date: April 23, 2025

What's New?

The 4.3.0 release for the Petrifilm Plate Manager software contains the following improvements, including automatic installations and upgrade notifications, updates to TNTC (Too Numerous to Count) reporting, and an improved ability to detect and decode barcodes.

Improvements

• Added automatic installations and upgrade notifications, including:
  • Prompts from the notification center when a new version of the software is available.
  • Easy download access directly from the notification prompts. When the download completes, a pop-up in the application allows you to automatically install the new version without the need for administrative privileges.
• Added the ability to report calculated counts as greater than the “max countable range x dilution” for plates identified as TNTC. For example, for a TNTC AC plate with a countable range of 0-300 at a dilution of 1:100, the final calculated result could be >30,000.
• Improved the ability of the Petrifilm Plate Reader Advanced to detect and decode barcodes.

Previous Release Date: June 5, 2024

Release Notes for Version 2.1.5:

The 2.1.5 release for the Fusion software contains various bug fixes and improvements, including a new tool for archiving data and the option to enable an over threshold warning prior to testing.

Improvements

• Added the Archive Database Tool to the Utilities tab, which allows admin users to create an archive of all data for a selected date range. Archived data is stored in a separate database and no longer displays in reporting.
• Added the Over Threshold Warning option to the system settings. When enabled, the quality of a vial is checked prior to testing. If the vial returns a reading above the acceptable threshold, a warning message displays.
• Added the dark blue sample status color to indicate when a vial is over the threshold.
• Updated the Device Type field to display only the Soleris Next Gen when adding a new instrument.
• Updated the Vial Type field in the Test Configuration section to display all active vials.

Bug fixes

• Fixed an issue that prevented users from closing the password reset pop-up window.
• Fixed an issue that prevented the use of special characters in the Temperature field.
• Fixed an issue that caused Operator and Manager-level users to receive an error while attempting to export from the Sample Data Analysis page.